Politique de remboursement

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at sales@kdnperformance.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that all returns are subject to a 20% restocking fee, which will be deducted from your refund. Shipping fees are non-refundable, and the cost of return shipping is the responsibility of the customer.

You can always contact us with any questions about returns at sales@kdnperformance.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable Items

Certain items cannot be returned. We do not accept returns on custom-built or special-order race parts, nor on any items modified or personalized to meet specific requirements. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases.

Please reach out to us at sales@kdnperformance.com if you have questions about a specific item’s eligibility for return.

Please note that returns are also not accepted for sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, a 20% restocking fee will be deducted from your refund amount, and the remaining balance will be refunded to your original payment method.

Please note that it may take some time for your bank or credit card company to process and post the refund.