Politique d’expédition

Shipping Policy

Last updated: 01-27-2026

At KDN Performance Inc., we take pride in building and shipping high-quality, precision-machined performance parts. Below is everything you need to know about how we process and ship orders.

Order Processing Time

  • Orders are typically processed within 1–5 business days.

  • Some products are built to order or assembled in-house. These may require additional processing time, which will be noted on the product page.

  • Orders are not shipped or delivered on weekends or holidays.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Locations

We ship from New Brunswick, Canada to:

  • Canada

  • United States

  • International destinations (where available at checkout)

Available shipping destinations may change over time. If your country does not appear at checkout, feel free to contact us.

Shipping Rates & Carriers

Shipping rates are calculated at checkout based on:

  • Package size & weight

  • Destination

  • Selected shipping service

We ship using trusted carriers such as UPS, FedEx, Canada Post, and other regional carriers depending on location.

Customs, Duties & Taxes (Important)

  • International orders (including USA) may be subject to import duties, taxes, or brokerage fees.

  • These charges are not included in the product price or shipping cost and are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance.

Delivery Estimates

Delivery times are estimates only and may vary due to:

  • Carrier delays

  • Weather conditions

  • Customs processing

KDN Performance is not responsible for delays once the package is in the carrier’s possession.

Incorrect Address / Failed Delivery

Please ensure your shipping address is accurate and complete.

  • Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

  • We are not responsible for lost packages due to address errors provided at checkout.

Lost or Damaged Shipments

  • If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and product.

  • Lost shipments must be reported within 7 days of the marked delivery date.

We will work with the carrier to resolve the issue as quickly as possible.

Questions?

If you have any questions about shipping, feel free to contact us:

📧 Email: sales@kdnperformance.com
📍 Location: New Brunswick, Canada